How can I contact you?
For questions & queries please send us an email at firstname.lastname@example.org or use the chat box provided!
When does the sale start & finish?
Our Black Friday sale will be live from Thursday 24th - Tuesday 29th November.
What offers & discounts are you running?
We have 30% off sitewide for the Black Friday period. Plus you'll get an additional 10% off when you spend over £100, with the code EXTRA10.
Are returns & exchanges as normal?
Yes! Any items bought during the Black Friday period will be eligible for exchanges or return for store credit.
What materials do you use?
We always use sustainable, chlorine-resistant swimwear fabric to make our swimsuits. Our fabrics are created from recycled waste such as fishing nets, fabric scraps & industrial plastic.
How is your fabric sustainable?
Our ECONYL® fabric is created from regenerated ocean plastic, such as abandoned fishing nets and industrial plastic. Not only does this help to remove waste from the oceans, but it also reduces the amount of new materials produced. Our recycled fabric reduces the global warming impact of nylon by up to 90% compared with the material from oil.
How should I wash my swimwear?
Wash by hand or separately on a cold cycle, and air dry in the shade. Do not tumble dry or iron.
What's the difference between your endurance pieces and everything else?
Products labelled 'Endurance' are longer lasting in chlorinated water. These items are specially designed to hold their colour and shape after 100s of hours in chlorine. All other pieces are also chlorine-resistant, but slightly softer and stretchier, designed for comfort.
Shipping & Delivery
Which countries do you ship to?
We ship worldwide. Shipping rates vary & will be calculated at checkout.
What are your shipping options?
We offer free Royal Mail Standard Shipping on UK orders (3-4 working days), or Express Delivery (24-48 hours) for £3.99.
For international orders, we offer Royal Mail Tracked Shipping (times will vary depending on destination country) or DHL Express Shipping (3-5 working days).
Will I have to pay customs on my order?
For orders to Australia & US, there should not be any duties to pay.
For orders to the EU or elsewhere, customs fees may apply. Most of our customers are not charged, however we are unable to know who will be charged and how much for. If a customs fee does occur, it is the responsibility of the purchaser. If you are unsure about customs duties, please contact your local customs office for more information.
Where is Instant Swim located?
Instant Swim in located just south of London, England.
Who founded Instant Swim?
Instant Swim was founded at the end of 2019 by swimmer and sustainability enthusiast Rosanna Arnold.
Does Instant Swim have any retail stores?
Instant Swim does not currently have any retail or pop-up stores.
Why was Instant Swim created?
After many years as a competitive swimmer, our founder launched Instant Swim to provide a sustainable alternative to swimmers worldwide.
Our mission is to provide a swimwear option that is not only practical for swimming but flattering and fashionable too. Creating this type of swimwear sustainably is always a challenge, but we believe slow fashion is the future and we aim to do everything we can to work towards a greener planet.