FAQs

How can I contact you?

Please send us an email at contact@instantswimwear.com if you have any questions or queries!

What size should I order?

We have created a sizing guide to find your perfect fit which can be viewed here, or send us an email so we can help you personally find your best fit!

How should I wash my swimwear?

Wash by hand or separately on a cold cycle. Do not tumble dry or iron.

How much is delivery?

We offer free standard shipping on all orders (2-3 working days), or Next Day Delivery for £2.99. All items will require a signature on delivery.

How do I request a return or refund? 

Items can be returned within 30 days of dispatch date if they are in new, unworn condition and with all original tags and hygienic liners attached. For sanitary reasons please keep underwear on when trying on swimwear. Instant Swim reserves the right to reject returns that do not arrive in new/unused condition.

To complete your return, please contact us at contact@instantswimwear.com, using the email address you used to make your order. Please reference your order number in the email so we can assist you with your request. The customer service team will then provide you with a return address.

Once the items have been received, we will post your new item(s) or you will receive your refund (item price excluding original shipping cost). 

Please allow up to 5 working days for your refund to be processed once it has been received. 

 

*Sale items/ items on offer are final sale and are not eligible for returns.